FREQUENTLY ASKED QUESTIONS

Below you’ll find answers to our most frequently asked questions.

If you don’t see the answer to your question please contact us!

Volunteer Questions

How can I help in the schools?

We always need mentors to lead our school programs.  Please contact our office for more information.

How can I help in the apartment ministry?

Contact our office. We’ll be happy to point you in the right direction!

Can I bring a group out to volunteer after school?

Absolutely!! We love having groups come out to volunteer. Please Click Here to let us know you’re interested!

Are the schools and apartment communities safe?

Yes! We take every precaution to ensure the safety of our volunteers while working in our apartment communities.  Please contact us and we will schedule a time for you to visit an apartment community.

Can I bring my children to volunteer with me?

Some group activities are great for children. Please contact us for suggestions.

Donating Questions

What is UOI’s privacy policy?

Collected Information

Urban Outreach, Inc. seeks to provide a safe and secure way to donate to our organization. Urban Outreach, Inc. NEVER retains any credit card information, bank information, or other financial data from the donor. UOI only retains a copy of donation checks for financial purposes.

Urban Outreach, Inc. only documents a donor’s name, address, phone number, company name, and donation amount. Donor names may be publicly recorded in the UOI Annual Report and other documents (UOI does not publish any other information). However, donation dollar amounts are NEVER published unless granted with special permission by the donor. If anonymity is selected, UOI will not retain ANY donor information. If a donor wants their name to be removed from publication or make a correction/update to their information, they can do so through our Contact Form.

Anonymity

As previously stated, donation amounts are NEVER published unless under special permission by the donor. If a donor wishes to remain anonymous, UOI will not retain ANY donor information. UOI documents their data as an anonymous donor in all records. All donor data is handled by a secure computer system and anonymous donor data cannot be accessed by employees. If wishing to remain anonymous, one must select “YES” under the “Keep Anonymous” selection box in the Donation Form section of our website when donation. If this is selected, UOI will NOT retain ANY information about the donor.

Security

All personal financial data is securely stored by PayPal. Urban Outreach, Inc. cannot access any donor’s financial information. Only a donor’s name, address, phone number, company name, and donation amount are locally stored in UOI’s servers. The UOI computer systems are located in a safe and secure office facility. Only a few trusted employees have access to the donor records. Copies of donation checks are also stored in a locked file located in a safe and secure office facility as well.

How can I donate gently used household goods and clothing?

Please let us know if you have items to donate.  We work with families across Houston and we are grateful when you consider UOI.  Items can be dropped off at our administrative office during regular business hours, 9am – 5 pm, Monday – Friday.  Other arrangements can also be made, if helpful.

Is my donation tax deductible?

UOI is a 501c3 organization, so every monetary donation, as well as, the donation of items are 100% tax deductible.

Are supplies needed in the after school programs?

Yes!  Our programs can always use donated supplies.  Here is our current list of needs.

  • Construction color paper
  • Plain White paper
  • Notebook paper
  • Note pad
  • Folders for paper work
  • Crayons
  • Color markers
  • Scissors
  • Glue
  • Writing pens
  • Pencils
  • Pencil sharpener
  • Stapler
  • Board games like Sorry, Candy Land, Connect Four, ETC.
  • Baggies
  • Bag to carry supplies

Program Questions

How can I register my child for Christian Summer Camp?

Contact our office or call 713.869.4281 for registration information.

How can I find a Kids Club for my child to attend?

Please feel free to contact our office or talk with your apartment community management or school principal.

How can I bring a Kids Club to my apartment community?

Talk to your apartment managers or contact us.